Refund Policy

Last updated: June 30, 2026

Template notice. This document is a plain-language starting point. Have it reviewed by a Philippine lawyer or privacy professional before relying on it.

Free Trial

The Free plan is and remains free. No payment, no refund needed.

Monthly plans

  • You may cancel anytime. Your plan stays active until the end of the paid period.
  • We offer a 7-day money-back guarantee on your first paid month, provided your usage stayed under 25% of the plan's message limit.
  • After 7 days, fees for the current month are non-refundable.

Exceptions

We will refund pro-rated fees in full if we materially fail to deliver the Service for more than 5 consecutive days due to our fault.

How to request a refund

Email hello@ownai.ph with the subject "Refund request" and your account email. We respond within 5 business days.